Detailed Answer
We want you to be completely happy with your 8K ultrasound portraits. Here's our policy:
**Our Guarantee**
If we're unable to create a quality portrait from your submitted image, you'll receive a full refund. No questions asked.
**What Qualifies for Refund**
- Image quality too low to process
- Baby's face not visible enough
- Technical issues on our end
- Portrait quality doesn't meet standards
**Refund Process**
1. Contact our support team
2. Explain the issue
3. Refund processed within 48 hours
4. Money back to original payment method
**What Doesn't Qualify**
- Change of mind after receiving portraits
- Expecting medical-grade accuracy
- Image submitted wasn't 3D ultrasound
- Baby's appearance after birth differs (natural variation)
**How to Get Best Results (Avoid Issues)**
- Submit clear 3D ultrasound image
- Ensure face is visible
- Best quality between weeks 28-32
- Choose image with baby facing forward
**Contact for Refunds**
- Email: support@8kultrasoundpro.com
- Response time: Within 24 hours
- Refund processing: 2-5 business days
**Our Commitment**
We stand behind our technology. If you're not happy, we'll make it right!